Admissions Advisor and Help Desk Administrator and Registration Coordinator at Discovery Community College

Discovery Community College offers a truly close-knit team of people who are passionate about changing lives.

As a member of this team, you will Discover all the best of Community, in both work and life.

Admissions Advisor

About the Role:
Discovery Community College is seeking a motivated and personable Admissions Advisor to join our team in Prince George, BC. This role is ideal for someone passionate about customer service and helping people achieve their career and education goals. You will serve as the first point of contact for prospective students, guiding them through program selection, application, and enrollment processes.

The successful candidate will demonstrate strong communication, attention to detail, and the ability to manage multiple tasks while providing a high-quality experience to students. This position requires handling confidential information and following all College and government regulations.

This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.

Salary range: $48,000 to $52,000 per annum(applies to entry level candidates depending on experience)
Schedule: Monday to Friday
Campus Location : 203 - 1299 3rd Avenue,
Prince George, BC V2L 3E6
Phone: 1-877-315-5241


Key Responsibilities:
Provide info on programs, admissions & student services
Guide applicants through forms & funding options
Evaluate applications & coordinate with departments
Host campus tours & attend recruitment events
Track leads & build relationships using CRM tools
Collaborate on outreach strategies with marketing
Monitor enrollment trends & maintain accurate record

Qualifications:
Post-secondary education in Education, business, communications or related field
Experience in sales, recruitment, or admissions preferred
Excellent customer service and interpersonal skills
High level of organization and attention to detail
Ability to handle sensitive information with discretion
Proficiency in Microsoft Office and CRM systems
Self-motivated with strong time management and communication skills
Knowledge of the British Columbia education landscape is a plus
Knowledge of Central and Southern Interior communities is a plus

For more information or to apply,
email: resume@discoverycollege.ca.

Help Desk Administrator and Registration Coordinator

About the Role:

We are seeking a dedicated Help Desk Administrator and Registration Coordinator to support student enrollment, campus operations, and technical troubleshooting on our Prince George Campus. This is an exciting Full-time opportunity that combines administrative precision with frontline support, offering the potential to grow into a full-time role within the College.
This Full-time role and has the potential to lead to future advancements within the college.
Salary Range: $47,000-$50,000 +commissions
Schedule: Monday to Friday

Key Responsibilities:

Help Desk Support:
- Provide integrated support across administrative, technical, and customer service functions.
- Manage inquiries, appointments, and communication channels to enhance user engagement and satisfaction.
- Support financial transactions and maintain accurate records in alignment with college procedures.
- Facilitate campus logistics, event coordination, and registration activities to support institutional operations.
- Deliver first-level IT assistance and escalate complex issues to ensure uninterrupted technology access.
- Champion a welcoming and solution-oriented environment for all campus visitors and stakeholders.
- Appointment reminders and Virtual Group Meeting Management.
- Help with enrollment data, take photo and IDs of the applicant, and update MCL stages. - DO account requests as per Booking on Calendar.
- 50 Calls minimum per day - When two individuals are at Desk.
- Proactively manage the front office, touring walk-ins and assist with the appointment until the intended person is ready to meet the prospect or student.
- Perform other duties as assigned to the Help Desk Manager.

Registration & Administrative Support:

- Assist prospective students with registration processes, eligibility inquiries, and documentation collection.
- Manage student records accurately, including compliance and financial aid documentation.
- Coordinate class schedules, support staff appointments, and maintain internal documentation.
- Ensure adherence to institutional policies and regulatory timelines.
- Maintain organized, up-to-date internal communications and filing systems.

Qualifications:
- High school diploma required; post-secondary certificate or diploma in Office Administration, Education, or a related field is an asset.
- At least 1-3 years of experience in an administrative, clerical, registration, or help desk role (preferably in an educational setting).
- Strong computer skills, with proficiency in Microsoft Office 365 and student administration systems (SAS) a plus.
- Exceptional organizational and multitasking abilities, with strong attention to detail. - Excellent communication and interpersonal skills—both verbal and written. - Ability to thrive in a fast-paced, team-oriented environment with minimal supervision.

Diversity and Inclusion:

Discover Community College is committed to fostering a diverse, inclusive, and equitable environment. We celebrate the unique contributions of individuals from all backgrounds and welcome applications from all qualified candidates, including those from underrepresented communities.

Discovery Community College values diversity and inclusion and encourages applications from all qualified individuals. It's your time - make the change today!

For more information or to apply, email resume@discoverycollege.ca.